Project Timeline

Step 1: Assess Current Organization

Background & Kick-Off

  • Develop a common project vision and timeline
  • Obtain required NMSU organization, HR and finance data
  • Gain alignment on taxonomy for activity analysis survey that will be completed by the NMSU business units
  • Plan approach to conduct peer benchmarking
  • Conduct activity analysis kick-off with managers/supervisors

Data Gathering

  • Prepare and distribute activity analysis surveys to managers/supervisors
  • Conduct peer benchmarking with up to 5 peer institutions selected by NMSU
  • Conduct benchmarking of NMSU with publically available data sources (e.g., NACUBO, EDUCAUSE) and Deloitte maintained sources
  • Conduct activity analysis

Analysis & Assessment

  • Create span of control model
  • Conduct analysis of current-state spans, layers, & labor costs
  • Document current service delivery model and identify opportunity areas for consideration by NMSU

Step 2: Identify Organizational Improvement Opportunities


  • Identify opportunities for NMSU to consider for cost reduction through improvements to delivery model, business process, policies and the implementation of enabling technologies
  • Create business case and develop recommendations for NMSU to consider including leading practices and supporting business cases

Click the image below to enlarge the image.

Visual representation of above timeline showing stages of work over the next 10 weeks.